Privacy policy

[Draft based on the practice's current text. Replace with the practice's full privacy policy before launch.]

Our commitment

To protect your privacy, our practice operates in accordance with the Privacy Act 1988 and the Australian Privacy Principles. All information collected in our practice is treated as sensitive information.

Why we collect your information

We use the information you provide to manage your health care. We generally share selected information with other health services involved in your care, such as pathology, radiology and specialists.

Your medical record

Your medical record is a confidential document. We will not disclose your personal health information to a third party unless you have consented, or unless disclosure is necessary because you are at risk of harm without treatment and you are unable to give consent, or it is required by law.

Access and correction

You can ask to see or correct your health information. Please speak to reception or the Practice Manager.

Email and electronic communication

Email is not a secure way to send health information and is not monitored for urgent matters. For anything urgent, call (08) 9457 3993, or 000 in an emergency.

Feedback and complaints

Please talk to reception or our Practice Manager first. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au, 1300 363 992) or the WA Health and Disability Services Complaints Office (hadsco.wa.gov.au).